- Report: #1293423
Complaint Review: ShippingQuest - New York New York
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Author Not Confirmed
Why?
ShippingQuest
244 5th avenue, Suite 2021 New York, 10001 New York, USA
Phone:
8557837887
Web:
www.shippingquest.com
Categories:
Business Rating:
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ShippingQuest Rip Off New York New York
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I have recently purchased a grill that I was planning to ship internationally where I currently work and reside. Through checking service providers on line, I called several providers one of which is Shipping Quest. They have informed me that the price of this shipment to Saudi Arabia for my box size and weight is $466 in which they have officially sent me a quotation by email, email can be shared with you when required. After picking up my shipment, the invoice value that was sent to me was almost doubled $875.94. Before issuing the final invoice, they have sent me an email to confirm details. The email had a statement at the bottom that the final price will include a $4 cost per cubic foot.
I have confirmed this email without noticing this item. However, since this item was overlooked by me, I am willing to pay this additional $150. They claim that the additional items can be seen through a link called quick guide in the quote that was never highlighted to me in the initial conversation or directly in the initial quote. They also claim other items are included in their terms of service that are linked in their website and were never part of any of the documentation they sent me before shipment. In addition, after statement my complete dissatisfaction and write some on line review.
I received a shocking email that can also be shared with you, that my order has been cancelled and I need to pick it up on my expense and pay collection charges of about $350. They have also sent me an email threatening me if I posted any reviews, quote from their email "Should we notice any review that is even similar to yours, we will be sure that our IT dept will make you famous as well. Please do not attempt to threat us with frivolous reviews as we have the tools, technology and power to ensure your name will be globally famous in ways you are not so proud of." I can share with you all the correspondences that qualify my argument.
