- Report: #138190
Complaint Review: Shop NBC / V2Premier - Reynoldsburg Ohio
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Shop NBC / V2Premier
6939 Americanna Parkway, Reynoldsburg OH /4064 Peavey Road, Chaska, MN Reynoldsburg, 40368-4116 Ohio, U.S.A.
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Shop NBC / V2Premier Never worked right, wouldn't fix it, & wouldn't take it back. Reported several problems, many times. Reynoldsburg Ohio
I ordered the computer in Sept. of 2003. I started having problems with it as soon as I turned it on. Had to reinstall printer software everytime I needed to use it.Had to reinstall all programs everytime I wanted to use them. Could not get AOL to install at all.
Reported problems many times, and they refused to fix it. They had me do several things over the phone including unstall and reinstall windows completely. Once that was done he told me that that was all he could do and he will have to refer me to someone else, I asked how long will that be he said in about four days that was on Nov. 24, 2003. On Dec. 3, 2003 someone called and stated that my request to return the computer had been denied. I then packed it back in the box, and mailed them a certified letter on Aug. 23, 2004.
I have yet to hear from them. I have good credit and this is the only negative thing on my credit and I would like it resloved. I'm disabled and thought that by get this computer it would help me but it has made things worse for me. It has put me under alot of stress.
Rickey
Tuscaloosa, Alabama
U.S.A.
Reported problems many times, and they refused to fix it. They had me do several things over the phone including unstall and reinstall windows completely. Once that was done he told me that that was all he could do and he will have to refer me to someone else, I asked how long will that be he said in about four days that was on Nov. 24, 2003. On Dec. 3, 2003 someone called and stated that my request to return the computer had been denied. I then packed it back in the box, and mailed them a certified letter on Aug. 23, 2004.
I have yet to hear from them. I have good credit and this is the only negative thing on my credit and I would like it resloved. I'm disabled and thought that by get this computer it would help me but it has made things worse for me. It has put me under alot of stress.
Rickey
Tuscaloosa, Alabama
U.S.A.
1 Updates & Rebuttals
John
Nanticoke,Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information
#2Consumer Suggestion
Tue, July 19, 2005
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the following agencies. ShopNBC / Viscom Technologies Group (Minnesota) ========================== State Attorney In Minnesota: Phone Number: 1-800-657-3787 Phone Number: (651) 296-3353 [email protected] http://www.ag.state.mn.us Federal Trade Commission: http://www.ftc.gov/opa/2003/04/valuevision.htm http://www.ftc.gov/opa/2001/07/valuevision.htm http://www.ftc.gov/opa/2001/08/fyi0145.htm http://www.ftc.gov Internet Fraud Complaint Center / Consumer complaint websites http://www.ifccfbi.gov/index.asp Viscom Technology Group (A.K.A. Promise Technology) 4064 Peavey Road Chaska Minnesota 55318-2396 U.S. 11027 Bell Oakes Estate Road Eden Prarie, Minnesota 55347 U.S. http://www.viscom-usa.com http://www.v2premier.com [email protected] Mr. & Mrs. Jim & Sandra Peterson, Owners Phone Number: (952) 368-2429 (952)612-275-8436 Phone Number: 1-877-822-4562 1-800-877-7933. Fax Number: (952) 368-2443 (952)368-2450 [email protected] ShopNBC/Value Vision 6740 Shady Oak Rd Eden Prarie, Minnesota 55347 U.S. http://www.shopnbc.com http://www.vvtv.com Mr. Mitch Cook, Director, Customer Operations [email protected] Ms. Kathy Smith - Director, Customer Service [email protected] Mr. Howard Fox - Senior VP Operations/Cust Serv [email protected] Mike Davidson -Sales Host [email protected] [email protected] Kerry McNally- Sales Host [email protected] Shawn Wilsie- Sales Host [email protected] Brian Kessler - Sales Host [email protected] Customer Service [email protected] Phone Number: (952) 943-6253 Phone Number: 1-800-884-2212 1-800-474-6762 Fax Number: (952) 943-6244 Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California) ============================= Note: The V2Premier is not manufactured by Viscom Technology Group. http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?) Elitegroup Computer Systems, Inc. U.S. Headquarter 45401 Research Avenue Fremont, CA 94539 U.S. Phone Number: (510) 226-7333 Fax Number: (510) 226-7350 [email protected] http://www.ecsusa.com State Attorney in California: Phone Number: 1-800-952-5225 Phone Number : (916)322-3360 http://caag.state.ca.us Better Business Bureau in greater SanFrancisco area: http://www.goldengatebbb.org [email protected]. (California Residents) California Department of Consumer Affairs: http://www.dca.ca.gov Federal Trade Commission: Phone Number:1-877-382-4357 http://www.ftc.gov Internet Fraud Complaint Center /Consumer complaint websites http://www.ifccfbi.gov/index.asp ----------- "Don't look at what your getting elsewhere, look at what your not getting" Big Jim Davidson ------------ John - Nanticoke, Pennsylvania U.S.A.
