Joseph
Lyndhurst,#2Consumer Comment
Mon, September 09, 2002
Reading some of these entries about the v2premier system and Shop NBC, I can understand why so many of you are upset. The television spots about this system are extremely deceptive hard-sells, intended to rope in people who are new to computers by making them believe that there is all this online support and the system is easy to set up. In reality, shop NBC is a horrible company. After making the initial purchase, you will spend endless hours trying to reach customer service if you have a problem. Viscom is horrible too. God forbid you need any help from them because you are similarly screwed. What this system really is, and perhaps they should advertise more truthfully, is great if you're lucky enough to get a new system(as opposed to a previous return)and you know enough about computers to set it up and use it properly. It comes with a great tower, keyboard, moniter and printer, and the amount and quality of software is awesome. Also, you do get tons of extras like all the cables, cameras, microphones, anything you'll ever need, plus 6 months of free aol! Again, it doesn't come with a manual, per say, like Compaq or Apple would, but rather there is a system inventory and separate manuals for everything from the drives and motherboard to the moniter, keyboard and printer. If you know about computers already and are lucky enough not to need support, it is a great bargain, truly more stuff than you will find anywhere for $1500 to $2000. Otherwise, forget it, get a Compaq Presario: they're affordable, dependable and there is a great manual and support system.