Complaint Review: Sidekickrepair.com ( Some How Affiliated With Elaptoprepair.com) - Longwood Florida

After not being able to get a hold of Hip Top ( the manufactures of the Side Kick phones). I had sent my Side Kick 3 in to Sidekickrepair.com get repaired, as I browse the website everything they where saying seem to be legit.. But after still not receiving my phone back realize the potential for a scam...

~My First Email:~

December 6, 2007

Dear XXXXXX XXXX ([email protected]) zipcode

Service Invoice for Sidekick III Bad motherboard on DC/ JACK controller

If only paying for Diagnostic, please allow 7 Business Days for pick up (we need to put all parts together)

Motherboard H resistors can not be read by the generator clock, (bad ac/ dc jack controller) motherboard needs to be replace and here is the invoice to get your Sidekick fully repair, as follows; 1 year warranty parts and labor. Payment must be made prior to repair.

Invoice

Laptop Ready Repair laptopready.com laptopready.com laptopready.com

1720 N Ronald Reagan Blvd 1015 W University Av 1022 King Street 837 Route 108 Unit 7

Longwood, FL 32750 Gainesville FL 32601 Alexandria VA 22314 Sandy Spring MD 20860

2nd Floor Rear Entrance

Qty

Item ID

Description

Unit Price

Amount

1

Mb

Motherboard and lcd

95

95.00

1

Lb

Labor

20

20.00

1 year extra warranty covers full sidekick $39.00 (optional)

Quote based on parts in exchange

Repair could take 24 business days

Shipping:

24.00

Service Dept hours of operation 12:00PM to 5:30PM M to F

Total:

$139.00

USD

If only paying for Diagnostic, please allow 7 Business Days for pick up (we need to put all parts together)

We Take American Express, Visa, Master Card, Discover http://www.elaptoprepair.com/payment.htm and please reply to confirm. Checks and Money Orders Payable to Laptopready

Name on Credit Card

____________________________

Credit Card Number

____________________________

Expiration Date

____________________________

Card Verification No

_____

Best Regards

Sidekick Repair Team

*Diagnostics: Process in which we check every component on the unit.

**Diagnostics Fee: diagnostic fee, pick up fee, and shipping fee apply to the total amount for shipping and diagnostics

~ My receipt ( Via Email) ~

LAPTOPREADY.COM

1720 N RONALD REAGAN BLVD

LONGWOOD, FL, 32750

407-965-3367

Date:

2007-12-17 10:07

Type:

CHARGE - CAPTURE

Appr:

XXXXXX

Ref:

XXXXXXX

Dev:

XXXXXX

Inv:

XXXXXXX

Name:

XXXXXXX XXXX Zip XXXXX Sidekick 3

Card:

VSA

Exp:

XX/XX

Acct:

XXXX-XXXX-XXXX-XXXX

Amt:

$139.00

Total:

$139.00

Sign Here

Cardmember acknowledges receipt of goods and/or services in the amount of the total show hereon and agrees to perform the obligations set forth by the cardmembers agreement with the issuer

( I Signed the receipt and sent it back to them in a email..)

~ My last and most Recent email NOTE: this email has been sent several times ~

2/11/2008 3:11pm

Dear XXXXXXX XXXX,

Sorry for any inconvenience, we have some inconveniences with the parts, we are expecting to have your repair completed next week, we will let you know as soon as it is ready, if you have any questions please contact us.

Thanks,

Customer Service

407 965 3367

( They Never answer the Phone!!!!!!!)

XXXX

Auburn, Washington

U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.