- Report: #289346
Complaint Review: SIGN-A-RAMA - Raleigh North Carolina
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SIGN-A-RAMA
4721-119 Atlantic Ave Raleigh, 27604 North Carolina, U.S.A.
Phone:
919-872-1070
Web:
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SIGN-A-RAMA Will Not Fix A Mistake They Made Without Charging Me A Fee. Where's The Integrity? Raleigh North Carolina
I just got my Realtor license and I ordered 2 car magnets with my photo, company logo, name, phone number and e-mail address for my mini-van. I gave the owner my business card as a template to use which has all the correct information.
The owner sent me a proof in an e-mail to look over and to give him the "ok". I didn't see anything wrong and told him to proceed with the production of the magnets. I picked the car magnets up and paid $102.48 for both. I didn't notice that there was a lettermissing from my e-mail address until 3 weeks later when I was cleaning the magnets.
I was so impressed by the photo and quality of the magnet that I didn't notice the mistake. I called the owner and e-mailed him a couple of times and he wants to charge me 1/2 price of the full price to fix the mistake he made on the magnet.
How can I advertise my business with mistakes on my advertisements? SIGN-A-RAMA's answer was that no one looks at the e-mail address, only the phone number. I lost the e-mail of the proof, so I don't know if there was a mistake on the proof. Regardless, the mistake was on the part of the sign company that did not practice professionalism by double checking their work.
SIGN-A-RAMA's Company Mission Statement:
"We pledge ourselves to being a caring and honest franchisor to those around us and to our community, and we commit ourselves to the pursuit of excellence in all aspects of life".
I totally disagree and it shows me that there are less and less people with integrity nowadays.
Remember: "What goes around comes around".
G4j88
Fuquay Varina, North Carolina
U.S.A.
The owner sent me a proof in an e-mail to look over and to give him the "ok". I didn't see anything wrong and told him to proceed with the production of the magnets. I picked the car magnets up and paid $102.48 for both. I didn't notice that there was a lettermissing from my e-mail address until 3 weeks later when I was cleaning the magnets.
I was so impressed by the photo and quality of the magnet that I didn't notice the mistake. I called the owner and e-mailed him a couple of times and he wants to charge me 1/2 price of the full price to fix the mistake he made on the magnet.
How can I advertise my business with mistakes on my advertisements? SIGN-A-RAMA's answer was that no one looks at the e-mail address, only the phone number. I lost the e-mail of the proof, so I don't know if there was a mistake on the proof. Regardless, the mistake was on the part of the sign company that did not practice professionalism by double checking their work.
SIGN-A-RAMA's Company Mission Statement:
"We pledge ourselves to being a caring and honest franchisor to those around us and to our community, and we commit ourselves to the pursuit of excellence in all aspects of life".
I totally disagree and it shows me that there are less and less people with integrity nowadays.
Remember: "What goes around comes around".
G4j88
Fuquay Varina, North Carolina
U.S.A.
1 Updates & Rebuttals
Robert
Wallingford,Connecticut,
U.S.A.
You OKed the proof...
#2Consumer Comment
Thu, December 06, 2007
that's why they send it to you to OK. If you didn't catch it, the mistake is on you.
