- Report: #1209266
Complaint Review: Silver RVs - Marina Del Rey California
Reported By:
kerryelizabeth -
Los Angeles, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Silver RVs
4363 Lincoln Blvd Marina Del Rey, 90292 California, USA
Phone:
3109999267
Web:
http://www.ladiscountrvrentals.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Silver RVs LA Discount RV Rental, LA RV Rental fraud, dangerous, misleading advertising Marina Del Rey California
We rented an RV from LA Discount RV rentals, also known as Silver RV Rentals.
The RV was not as advertised. It had no heat, no water, no ac, leaked gas, no refrigerator, leaked sewage.
We drove 95 miles to Idyllwild from Los Angeles to realize nothing worked. After spending a freezing night in the mountains we had to turn around to come back. We were supposed to spend four nights, we spent one.
After having to leave our vacation to return home due to the vehicle's performance I reviewed Yelp and realized this is what this owner does. He advertises one thing and provides another. You'll see he has a history of leaving people in the lurch and taking their money.
He still owes us $783 - after refusing to provide us with a full refund.
If you can't help me, could you please tell me who governs rental cars, so I can report him to them?
With kind regards,
Kerry Hecht
1 Updates & Rebuttals
silver rv rental
marina del rey,California,
USA
This lady is crazy
#2REBUTTAL Individual responds
Thu, July 02, 2015
Mrs Kerry Heck was not the person who rented and filed 7 complaints against us. She looks for companys that she can hold up and try to get something out of them. Everything that happened with the rv was 100 percent user error The reason why the gray bathroom water had a slight leak was because she DID NOT shut the valve properlyShe complained about the water running out that is because she used it up its a rv not a home. Please take this crazy lady with a grain of salt
