- Report: #557967
Complaint Review: simoniz Fix it scratch repair - New berlin Wisconsin
Reported By:
angele -
shingle springs, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
simoniz Fix it scratch repair
16995 W. stratton Drive New berlin, 53151 Wisconsin, United States of America
Phone:
262-796-2018
Web:
Categories:
Business Rating:
(0)
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simoniz Fix it scratch repair charge me for items not order plus shipping fees New berlin, Wisconsin
I ordered on January 5th , 2010 from a TV advertisement: fix it. I called and order 1 order of fix it. While on the phone, I told the young lady I did not want to hear any other advertisement or sell. She told me she had to do it , for me just to listen and say No. She also told me we will be recorded. I did listen for the next 20 minutes I was on the phone saying No to her sell(see enclosed phone list ). At the end, I finally order one order of fix it with shipping for one kit, just like I had planned to do.
On January 20, I received the package with a total of 5 orders. On the 21st, I called the company and they told me they had charged me over $140 dollar include $50 for shipping. They also told me I need to return and pay for my own shipping for their mistake. I told them I never order a total of 5 and I should not pay for the shipping of $50 I was charged and I also should be refunded the money for the shipping I have to pay because of their mistake.
