- Report: #733044
Complaint Review: Simple Filings - Internet
Reported By:
StacyAnnFan -
Pittsburgh, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Simple Filings
Internet, United States of America
Phone:
8666595246
Web:
www.simplefilings.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Simple Filings Scam, Rip-Off, Identity Theft, Lies, Steal, False Advertisement, Fake, Internet
Google's first result for obtaining the papers to file for a new Social Security Card. They charged me $45.00 and the papers are actually free. Not only that, but they now have all three family members Social Security Numbers. Money was paid through PayPal, and they do not reply and/or answer any e-mails or phone calls. A complete scam, and rip-off of money. Don't be fooled by the professional looking website.
1 Updates & Rebuttals
Representative
Kansas City,Missouri,
USA
Unfair critic
#2UPDATE Employee
Fri, November 04, 2011
We do not charge for documents. Empty documents can be freely obtained. We provide an independent document preparation service. We strive to succeed by providing intuitive proprietary forms, clear help content, quick preparation times, and quality customer service. We aren't affiliated with any government agency, so we work only for you, and only to improve your filing experience. And our service is explained multiple times and in multiple places before any information or payment is accepted.
We assist customers every day in preparing various government documents. People can prepare any of these documents on their own, or they can enlist the help of a third party company that has prepared that same document many times before.
And we employ a full-time dedicated customer service staff to respond to all e-mails, and answer calls Monday through Friday, 8am-5pm Central Time, excluding holidays. There can sometimes be hold times while we are assisting other customers who called before you, but this is normal with any business.
Regardless, we apologize for any negative experience. We will take it to heart and strive to continue improving.
