- Report: #1355733
Complaint Review: Simple Health - Internet
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Author Confirmed
Why?
Simple Health
Internet, USA
Phone:
844.594.4046
Web:
simplehealth.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Simple Health Fraud, horrible customer service internet Internet
\I was called on 1/17/2017 to purchase an insurance policy in the place of OBbamacare due to me not having insurance and the fact i was unemployed, they offered a "resonable" policy. I paid administrative fee plus 1st month''s premium. I nver received an email nor a written polciy. I immediately started contacting them and they referred me to 3 websigtes and 2 other phone numbers (different companies) to get the information i needed. Of course, none of it worked so i called on 1/20/2017 to cancel and request full refund. I was told i would get full refund within 7-10 business days.
I never recieved anything refund nor email. I have contacted them almost on a daily basis with a minimum of 15 phone calls. I hvae talked to a different person each time as well as 3 Senior case managers that each gave me many assurances and excuses. I was told i would recieve an email withing 24-48 hours confirming my cancelation as well as the infomation that my refund woujld follow in 7-10 business days. NEVER received anything.
I have filed a complaint with Texas Board of Insurance. This company is a complete fraud and I have one recommnedation: STAY AWAY PERIOD!!!!
