- Report: #1193778
Complaint Review: Simply Garcinia - Internet
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Author Not Confirmed
Why?
Simply Garcinia
Internet, USA
Phone:
8008255381
Web:
http://www.consumerreports24.com/GarciniaCambogiaReport/
Categories:
Business Rating:
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Simply Garcinia Free Trial Scam Internet
I saw the TV add for this product and then looked it up online. It didn't indicate that there was a membership or that you would be charged for the first trial bottles sent. I agreed to pay shipping and handling. I recieved the bottles and never opened or tried them. (I have offered to return all the product.) I recieved a confirmation that the order was placed. Again no mention of a 30 or 14 day trial period. I later realized I was charged around a $130 for the first shipment. I later recieved an email on the 12.2.14 stating that my second shipment was ready to send. I immediatly replied and said that I wasn't interested. I recieved email confirmation that my membership was canceled. I checked my bank account today and found the original charge and the second charges dated 12.3.14 and 12.4.14. I tried to call their customer service and couldn't get past the automated system. I eventually pressed 0 instead of 1,2or 3 and got a representive. He told me there was nothing they could do. I questioned further and let him know that I had already filed a complaint with the BBB and would be contacting the State of Georgia if we couldn't come to some sort of agreement. I also asked if there were any law suits pending against the company. After my continued questioning he eventually got "authorization" to reduce the second payment by half. So as of right now I am only out $240. I have sent a complaint to the state consumer protection agency and am going to talk to my back tomorrow. I am guessing there are enough people out there that have been scammed that someone should pick up a false advertising class action suit against them.
