Complaint Review: Singles Station - Fort Smith Arkansas

This is willfs, the original poster: I wanted to respond to the rebuttal. Here are a few quotes and my response. "This lady states that, i quote 'I get better customer service when I buy a ten dollar item at Best Buy.' Well, we are not best buy and this is not a ten dollar 'item'. We deal with peoples dating lives, and that is not always an easy task. We can not control chemistry or anyone's attitude. We only promise compatibility! Beyond that any personal issues or attitude problems the person might have concerning their dating problems are up to them to fix on their own." I was not the only person on singles station who thought that we were rushed off the phone by the individual matching us. They rarely ask me how my former matches went and how they can help me find a better match. I don't appreciate being told that it is my personal issues and attitude problems that make this not work. When I buy a ten dollar item at Best Buy I don't get rushed off the phone by a customer service person or shoed away from a sales associate if I have questions. They spend plenty of time with me. This is not how I feel with SS. "She also says 'I meet people all the time through other avenues... .....Then WHY did she join???????" I spent 30 dollars a month for less than a year on eharmony and found a person who I dated for over half a year. I meet people through friends who I dated for awhile. However, those encounters dont' happen as often as I like and didn't lead to marriage. SS promised so much and I really believed they would deliver. SS cost me several thousand dollars for twenty four matches. There has only been one of about a half a dozen who I even wanted a second date with. Many of them I knew were not my match when I talked over the phone. I have not met someone who has joined SS who wasn't pretty sorry for spending that money. I know one great person who went through all of their matches and they told me I was the only one they felt to be the type of person they wanted. This individual spent thousands and has nothing to show for it, just like me. "My thoughts are simple, if she would contact the office and spend half the energy on working with us to fix any possible problems and not online doing this. she might have a little more success." I have talked to the people who match me. I tell them what I am looking for and they share that it would not be difficult to find someone like that. Then two matches later they are matching me with people outside what I am looking for. I really wonder if they take notes on what I am looking for. You seem to have a problem with what I am saying. Just put yourself in my shoes. I am out thousands of dollars and the only thing I got was some really uncomfortable dates. I spend awhole lot less with eharmony and went on a lot of great dates that went further than the first date or first phone call. It deppresses me when I realize how much I spent on something that I am not getting anything out of. I really wish I could get a refund. Your matching system just doesn't work. I'm sorry. I am not the only one who thinks so. I have yet to meet someone apart of singles station who doesn't have a lot of complaints about who they are matched with. Maybe if we saw pictures it would be better. Blind dates are not fun. Or if we met people in a group or something and could choose. But your matching just isn't worth it. I'd really like my money back or part of it. I don't make that much money. You guys cleaned out my bank account and I know for a fact that not everyone pays the same prices. It makes me wonder if you intentionally priced it according to my savings. I would like to think you could find someone for me but my past experience as well as your questionable business practices make me very leary.

First off my name is not important, i work for the mentioned "singles station dating company" This lady states that, i quote "I get better customer service when I buy a ten dollar item at Best Buy." Well, we are not best buy and this is not a ten dollar "item". We deal with peoples dating lives, and that is not always an easy task. We can not control chemistry or anyone's attitude. We only promise compatibility! Beyond that any personal issues or attitude problems the person might have concerning their dating problems are up to them to fix on their own. She also states that on another complaint "someone from the company figured out who the other person was and they did a rebuttal where they gave the first name" lol I must say "SO WHAT!" does she know how many ladies named Cindy there are out there.... She also says "I meet people all the time through other avenues, such as through friends, who are much more compatible that those I meet on Singles Station." Really! Then WHY did she join??????? My thoughts are simple, if she would contact the office and spend half the energy on working with us to fix any possible problems and not online doing this. she might have a little more success.