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  • Report:  #1012098

Complaint Review: Singles Travel International - Miami Florida

Reported By:
TucsonRobb - Tucson, Arizona, United States of America
Submitted:
Updated:

Singles Travel International
Miami, Florida, United States of America
Phone:
Web:
sti.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Singles Travel did not do any screening of the members who went on the Cancun, Mexico trip in January 2013.  I was asked little to no questions aboutmyself, they did not ask any questions and just took my money.  There was a sexual predator on the trip who creeped all the women out, and he prayed on the special needs woman who could not defend herself.  I called the president to alert her to such facts and she left me a voicemail indicating if anybody was acting inappropriately, they usually know they are doing that.  What a bunch of BS from the only person who could possibly do something.

Singles Travel International is not a good company and should be avoided at all costs.


Robert L
Tucson, AZ



1 Updates & Rebuttals

Singles Travel International

Boca Raton,
Florida,
Informed, thank you

#2REBUTTAL Owner of company

Wed, March 20, 2013

Singles Travel International is the only singles vacation club (or travel company) that displays the complete profile of every traveler on each tour.  Those profiles are completed by the individual to disclose information about themselves that they'd like to share.  Due to privacy and discrimination laws, Singles Travel International only has access to information provided by members.  We are not clear about the basis for Robert's request to "screen" members, we are a tour company, but again, refer to the profiles that he and others had access to see before they even purchased the vacation.  

When I was called, Robert said that some of the ladies were talking about one of the men as being creepy.  I recommended that they avoid being in his presence and that generally, people are adults and that they would likely steer away from anyone that wasn't enjoyable to be around.  They were at a resort and were free to tour, eat, go out etc. anywhere in Playa del Carmen.  He never used the phrase sexual predator or further explained that creepy was dangerous or harmful.   

As a final note, the accused has traveled with Singles Travel International on other occasions and we have never received a report about him.  Our policy is that members are removed from the privilege to travel once a report is filed. We talk to the offending party about the incident and a decision is made.  After 32 years in business with an A+ rating, it is our experience that there are 3 sides to every story. We seek the truth in every case and thank Robert for his participation in the process. 

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