- Report: #1110633
Complaint Review: SiriusXM - New York, New York
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Author Not Confirmed
Why?
SiriusXM
1221 Avenue of the Americas 36th Floor New York,, 10020 New York, USA
Phone:
866-528-7474
Web:
http://www.siriusxm.com
Categories:
Business Rating:
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SiriusXM Sirius Raido Bait and switch New York, New York
On Saturday December 21, 2013 I was contacted by SiriusWM sales representatives.
During the call I agreed to one-month of service for $0.99. I gave him my debit card number on the recorded line. Later that day I was Christmas shopping for my family, upon checking out my debit card was declined to my dismay. Upon checking my account online I was found a $1.00 pre-authorization and shocked to see a second preauthorization for $357.33. I called and was told by a supervisor the representative made a mistake and subscribed me to a 2 year plan and a credit was requested. On 12/25/13 $342.33 has been credited back to my debit card. Leaving $14.01 still owed me. I have called and they said they are not willing to credit the remaining
credit showing on the account.
