- Report: #1333181
Complaint Review: SkinElements - Internet
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Author Confirmed
Why?
SkinElements
Internet, USA
Phone:
8555629848
Web:
http://skinelementcream.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SkinElements and Beauty Bella and Beauty Stays Free Trial - NOT Internet
I was looking for a skincare line to try. I was lured by FREE TRIAL all over the website. All I had to pay was shipping and handling....great! The catch is, they sign you up for a subscription which starts BEFORE the 30 day trial is over. My SkinElements FREE TRIAL cost $10.89 (the shipping charge for both products). But within 14 days they charged me the full cost of the product (which I am not sure was even mentioned). So the SkinElements cream was $105.79 and the Snak Peptide serum was $97.83. So total for my FREE TRIAL was $214.51. I called them about it and they said I had to pay the full price since I didn't call within 14 days of my order (not 14 from delivery). They did say I could send the products back; I pay for shipping and the $20 per item restocking (I used part of it so I hope it wouldn't be restocked). I opted for the 40% refund which I am hoping hits my account. If I get my refund, the total for my FREE TRIAL will be $132.90. Pretty shady, I'd say. Sad part, the product felt good on my skin but not for the price and headache.
