William
Chandler,#2REBUTTAL Individual responds
Sun, April 27, 2008
I appreciate your attempts on this website to help consumers who feel they have been ripped off, however I feel that you should either remove complaints that have been resolved or at least give the resolution equal visibility when compared with the original complaint. This complaint was resolved over a year ago and it still shows with all your dramatic effects. The letter that show this problem was resolved is barely visible and located after all your paid advertising. I spoke with the person that filed this complaint and she said she asked your company to remove this complaint and you refused. I think this is absurd. If you are not going to follow the request of the author of the original complaint, who's interests are you serving. Obviously, you are serving your own. I only wish there were another website that I could file a complaint regarding your actions in this complaint.
Jennifer
Gilbert,#3Author of original report
Sun, January 14, 2007
Dr. Nelson finally agreed to a full refund. I was disappointed and understand that not all surgery goes as planned. I consider the matter with Dr nelson resolved. I needed a refund because I accepted the cost to have the threads removed. When I told Dr Nelson I could not find a Dr to remove the threads. Dr Nelson kindly offered to have them removed by an associate at skinovative. I consider the matter to be resolved amicably and I am sorry for filing the report, when I was angry and originally felt I had no other recourse.
Ashley
Bradenton,#4Consumer Suggestion
Mon, October 30, 2006
Who will remove the threads? Never use a doctor you do not trust. You need to consult a Board Certified plastic surgeon. (Read that again). What qualifications does this "Doctor" have? This procedure sounds worthless and dangerous. You need to remove excess skin to remove wrinkles. All a "shoelace" will do is move the wrinkles to a new area.I'm not a doctor but this is just basic common sense. Plastic Surgery is increasing exponentially as Baby Boomers are hitting 60. All too often, people try to save money and see unqualified people. Due Dilligence is the key. Check things out thoroughly. And make sure any doctor has the requisite experience and certifications. Ask to be given references of at least 5 people who have had the procedure. If they can't or won't, forget it. People need to understand that any surgery is dangerous unless it is done by very qualified and experienced people. And, even then, it will never be completely risk free. Including things like laser eye surgery, liposuction etc. That's why it is critical to take it very seriously and do your homework. If you feel, even the slightest bit, uneasy, then call it off. Even if the procedure has already started. Read the contract carefully. Do not sign it if you are not 100% happy with it. Warning words:"may benefit","innovative","recently introduced","revolutionary",limited liability" and "exciting". Anything new means untested and unproven. It means that you're the test subject. And, you certainly don't want anything "exciting". There are far too many people doing procedures after a one hour seminar at the local Hotel conference center. There are plenty of good, qualified doctors who have proven results. Find them. Good Luck and let us know how you're doing.
Peter
Pony,#5Consumer Comment
Sun, October 29, 2006
Exactly what papers did you sign prior to your procedure? Whatever you signed may shed a great deal of light on this situation. Please respond.