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  • Report:  #218194

Complaint Review: Skinovative - Chandler Arizona

Reported By:
- Gilbert, Arizona,
Submitted:
Updated:

Skinovative
3111 W Chandler Blvd. Chandler, AZ 85226 Chandler, 85226 Arizona, U.S.A.
Phone:
480-855 skin
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I went to Skinovative in Chandler and paid almost $3,000.00 for a Thread Lift. I literally threw $3,000.00 in the trash. I went through major pain swelling and bruising all over my face including a black eye for over three weeks and I still have terrible pain in my hairline area.

Worse, there was no improvement whatsoever in fact it has disfigured my face. Now I have noticiple lines in my cheeks three on one side and 2 on the other. These are lines, lumps actually from the Threads protruding through the skin and one side of my face droops worse than before the procedure.

Dr Nelson the butcher who proformed the procedure even agreed that no lifting occured when we viewed the before anfd after photos. I was not looking for dramatic results. I look young for my age 55 because I had a mini lift 10 years ago and needed only minor lifting for marionet lines. This is what they advertise "It will soften nasolabial folds, as well as marionette lines. "Those patients who have already experienced a face-lift may benefit from the Thread Lift to restore the waning results." That is false advertising it is just not true.

They advertise the Thread lift as: "An innovative, minimally invasive procedure has recently been introduced and is an exciting alternative to standard surgery. The ThreadLift? (also called a ?Featherlift?), is a revolutionary, non-invasive procedure that uses fine surgical threads made of prolene (a plastic, non-absorbable suture) to lift the droopy areas of the brow, cheeks, jowl and neck. Think of it like a tiny, sophisticated shoelace that corrects the unwanted sagging that areas of your face have developed over time. In only 60 minutes, you can achieve approximately 50-60% of what a standard facelift can offer you for substantially less cost and almost no recovery time." I looked like a truck hit me for four weeks. It was very painful!

That is what they advertise, don't believe it! When I confronted the Dr. he offered me no compensation or resolution. He offered to put filler in the marrionette creases as a consolation. He became suddenly very unfriendly and curt. He stated I cannot sue because I signed certain papers and that there was no garuntee of results, then he made several outrageous lies regarding what he told me before he performed the procedure.

Dr Nelson is a butcher with no morals and Skinovative is a dishonest and makes fradulent claims about the threadlift procedure. Don't let them rob you be forewarned, so you don't go through a horrible and costly expierience like I did. I now have to go through the expence of having the threads removed and hope that thepain goes awaty with the thread lines protruding out under my skin.

Jennifer

Gilbert, Arizona
U.S.A.


4 Updates & Rebuttals

William

Chandler,
Arizona,
U.S.A.
This complaint has been resolved, why is the original complaint in bold and the resolution so small

#2REBUTTAL Individual responds

Sun, April 27, 2008

I appreciate your attempts on this website to help consumers who feel they have been ripped off, however I feel that you should either remove complaints that have been resolved or at least give the resolution equal visibility when compared with the original complaint. This complaint was resolved over a year ago and it still shows with all your dramatic effects. The letter that show this problem was resolved is barely visible and located after all your paid advertising. I spoke with the person that filed this complaint and she said she asked your company to remove this complaint and you refused. I think this is absurd. If you are not going to follow the request of the author of the original complaint, who's interests are you serving. Obviously, you are serving your own. I only wish there were another website that I could file a complaint regarding your actions in this complaint.


Jennifer

Gilbert,
Arizona,
U.S.A.
Problem Resolved

#3Author of original report

Sun, January 14, 2007

Dr. Nelson finally agreed to a full refund. I was disappointed and understand that not all surgery goes as planned. I consider the matter with Dr nelson resolved. I needed a refund because I accepted the cost to have the threads removed. When I told Dr Nelson I could not find a Dr to remove the threads. Dr Nelson kindly offered to have them removed by an associate at skinovative. I consider the matter to be resolved amicably and I am sorry for filing the report, when I was angry and originally felt I had no other recourse.


Ashley

Bradenton,
Florida,
U.S.A.
See a new doctor.

#4Consumer Suggestion

Mon, October 30, 2006

Who will remove the threads? Never use a doctor you do not trust. You need to consult a Board Certified plastic surgeon. (Read that again). What qualifications does this "Doctor" have? This procedure sounds worthless and dangerous. You need to remove excess skin to remove wrinkles. All a "shoelace" will do is move the wrinkles to a new area.I'm not a doctor but this is just basic common sense. Plastic Surgery is increasing exponentially as Baby Boomers are hitting 60. All too often, people try to save money and see unqualified people. Due Dilligence is the key. Check things out thoroughly. And make sure any doctor has the requisite experience and certifications. Ask to be given references of at least 5 people who have had the procedure. If they can't or won't, forget it. People need to understand that any surgery is dangerous unless it is done by very qualified and experienced people. And, even then, it will never be completely risk free. Including things like laser eye surgery, liposuction etc. That's why it is critical to take it very seriously and do your homework. If you feel, even the slightest bit, uneasy, then call it off. Even if the procedure has already started. Read the contract carefully. Do not sign it if you are not 100% happy with it. Warning words:"may benefit","innovative","recently introduced","revolutionary",limited liability" and "exciting". Anything new means untested and unproven. It means that you're the test subject. And, you certainly don't want anything "exciting". There are far too many people doing procedures after a one hour seminar at the local Hotel conference center. There are plenty of good, qualified doctors who have proven results. Find them. Good Luck and let us know how you're doing.


Peter

Pony,
Alabama,
U.S.A.
What exactly did you sign?

#5Consumer Comment

Sun, October 29, 2006

Exactly what papers did you sign prior to your procedure? Whatever you signed may shed a great deal of light on this situation. Please respond.

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