- Report: #1275635
Complaint Review: SkinYouth Enhanced - Internet
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Author Confirmed
Why?
SkinYouth Enhanced
Internet, USA
Phone:
1866-976-2284
Web:
www.skinyouthenhanced.com
Categories:
Business Rating:
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SkinYouth Enhanced The Company scammed me with extra cost Santa Anna California
I purchased the product on the internet. I was on a sight with Diana Keating and Opra talking about skin care. However, when I clicked on the site I was directed to a completely different site with another product not mentioned by Opra. When I got on the sight there where 2 products that they were offering for a free trial with the only cost being shipping.
After I gave all my information and credit card number I was giving the option "click on for free trial" I was taking to a product page with SkinYouth Enhanced 30 day free supply and SkinYouth Eye Serum 30 day free supply. I was giving the only option to continue. Thinking that I was going to the check out, I click on. However, in order to continue I had to click on a site ofering SkinYouth Vitamin C. I assumed that they just wanted me to see the new product so giving no other choice I clicked on. I was then taken to the check out with the 2 trial products shown and their shipping charge. I thought finally I'm at checkout and I would be done. To my surprise, the SkinYouth Vitamin C was below with a charge of $34.97 added. The total charge with the 2 trial orders came to $50.88.
Remember originally I HAD to click on SkinYouth Vitamin C in order to continue to check out with no indication that I was ordering it. What a Scam!! First the 2 products I thought I was ordering turned out to be 2 different trial products. I wasn't that concerned because the ingrediants where similar and the free trial was offered. Second the Eye Serum turned out to be part of a " bate and switch" by the fact that I couldn't get to check out without clicking on continue the only option I had.
I called the company and talked to customer service about this. She did take off the Eye Serum, but said she couldn't stop the first 2 free trial purchases. She said that I would have 2 weeks to cancel and return the 2 bottles. I would be responsible for the shipping charge. If I didn't do this in time, I would be receiving 2 more bottles with charges of $94.77 for each bottle. They would charge this on my credit card.
I have learned a very important lesson......" If it's free" don't believe it!
