- Report: #238004
Complaint Review: SKO Brenner American - Farmingdale New York
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Author Confirmed
Why?
SKO Brenner American
40 Daniel Street Farmingdale, 11735 New York, U.S.A.
Phone:
866-281 3142
Web:
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In response to a computer pop up one day a reviewed, for a 'free phone' offer, and the computer form is set up in a way where your name and address are asked for and when you get to the page where the terms are finally revealed, it is a trap and you cannot exit or delete your entry.
One day a package came from UPS and guess what, the phone and contract which I sent back unsigned and phone unused, inactivate...ever.
Then came the calls and letters from Sprint PCS from persons who simply did not listen to my point of view that the free phone offer wasnt something I wanted after all.
I have taken many calls from persons in the past and explained I did not sign the contract nor did I accapt the phone.
Today in the mail I recieved a letter from this collection agency demanding $250.00 for the unfullfilled contract I refused to begin with.
This is a sprint PCS decptive practice that is recorded in very many instances, and now they forward this to collection...
Stewart
Venice, California
U.S.A.
One day a package came from UPS and guess what, the phone and contract which I sent back unsigned and phone unused, inactivate...ever.
Then came the calls and letters from Sprint PCS from persons who simply did not listen to my point of view that the free phone offer wasnt something I wanted after all.
I have taken many calls from persons in the past and explained I did not sign the contract nor did I accapt the phone.
Today in the mail I recieved a letter from this collection agency demanding $250.00 for the unfullfilled contract I refused to begin with.
This is a sprint PCS decptive practice that is recorded in very many instances, and now they forward this to collection...
Stewart
Venice, California
U.S.A.
2 Updates & Rebuttals
Stewart
Venice,California,
U.S.A.
30 day risk free response
#2Author of original report
Sun, March 04, 2007
No I did not know that, you see I didnt activate the phone because I did not accpet the terms...and you are already correct everyone I have spoken to does have a different thing to say but the do sing in the same key, they want the money and thats the common thread in their positon which leads me to the conclusion they know what they are doing and they have a game plan on this one. But thanks for the tool, Ill put in in my tool bag for Mondays phone call to the collection agency, besides where the signature on the contract...silly little detail huh?
Ashlee
Sioux Fals,South Dakota,
U.S.A.
I am unfortunately a Sprint customer
#3Consumer Suggestion
Sun, March 04, 2007
I to have Sprint and had many many problems over the years, they have a 30 day risk free policy, did you ever bring that up. Call Sprint and advise them of this policy and see what they say. I know each rep will tell you something different and you will be transferred over ans over thats why I will only deal with the Sprint store and only 1 person there. Sorry this happened but they do have this gurantee so try that.
