I ordered a sky wire tv antenna in May of this year. I tried it several times, in one room or another. it did not work so I tried to get a refund from the company and I have not been able to. the 1800 number is a recorded message and I have no way of contacting them. I wrote to the support @skywiretvantenna.com and have had no response, it has been at least 24 to 48 hours since then. they say it may take 24 hours to return your message. I am wanting a RMA number so I can return it to them. that is all I want, no big deal...right!!! I had no idea of how to reach them. So please don't get scammed the way I did!! We work for what we get and it isn't much but it is still mine.