- Report: #829030
Complaint Review: SKYBEAM - Weatherford Texas
Reported By:
Goober -
Weatherford, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SKYBEAM
1200 Gambrel Rd, Arlington, Texas Weatherford, Texas, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SKYBEAM Skybeam thieves!!!!! Texas is closed calls get answered in Colorado now and they are clueless!! Weatherford, Texas
I've been a customer of skybeam for 4 years and it's been a nightmare. They never answer their phones when I call, I always get messages. My speed was terrible on 5MB, so I upgraded to there new 10MB package and it's not better (I'm a sucker, I believed them). They are a bunch of liars and theives and only interested in taking my money and don't care about customr service.
I was so frustrated I went to their office last week to complain, I spoke to the supervisor (john or Jack) and he was no help. He told me about all the changes they were making to give better service. What shocked me was when he told me the calls didn't get answered in Texas anymore they go to Colorado because Texas was closing, that explains why they never answer the calls. When they do answer they can't fix my issue, telling me they don't have access or systems are down. it's all just BS and I'm switching service.....I'm done with these idots!
I was so frustrated I went to their office last week to complain, I spoke to the supervisor (john or Jack) and he was no help. He told me about all the changes they were making to give better service. What shocked me was when he told me the calls didn't get answered in Texas anymore they go to Colorado because Texas was closing, that explains why they never answer the calls. When they do answer they can't fix my issue, telling me they don't have access or systems are down. it's all just BS and I'm switching service.....I'm done with these idots!
