- Report: #814628
Complaint Review: SKYPE COMMUNICATIONS - http://www.skype.com Internet
Reported By:
John -
Frankfort, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SKYPE COMMUNICATIONS
http://www.skype.com, Internet, United States of America
Phone:
Web:
http://www.skype.com
Categories:
Business Rating:
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SKYPE COMMUNICATIONS fraudulent unauthorized charges to customers credit cards http://www.skype.com, Internet
I bought a one year unlimited subscription for $30.48 on Dec 13, 2011 and paid it in full.
Now today Dec 27, 2011 I look and they have charged me another $18.00 which they took (stole) from my master card. But to make it worse there is NO email address or phone numbers anywhere on there site to reach them. I did however find a email address on my credit card statement, however the email I sent came back saying that the address was no longer in use.
I've posted on there forum and I haven't had a single response from them.... and I also found on there forum there was dozens of posts just like mine aboutauthorized charge ???
I contacted my credit card company and filed a dispute which takes up to 10 days, so man while they get to use my money for free? You really have to wonder how many more people they have done this to and have never been caught, because no one had checked there statement?
This is my first authorized charge:
Dec 13, 2011 Debit Card Signature Purchase To
SKYPE COMMUNICATIO LUXEMBOURG LU
Completed Details Debit Card Signature Purchase To SKYPE COMMUNICATIO LUXEMBOURG LU -$30.48 -$0.30 -$30.78 USD
This one is there unauthorized Christmas bonus to them self's from what I'm guessing??
Dec 27, 2011 Authorization To
SKYPE COMMUNICATIO, LUXEMBOURG, LU
Completed Details Authorization To SKYPE COMMUNICATIO, LUXEMBOURG, LU -$18.00 $0.00 -$18.00 USD
Now today Dec 27, 2011 I look and they have charged me another $18.00 which they took (stole) from my master card. But to make it worse there is NO email address or phone numbers anywhere on there site to reach them. I did however find a email address on my credit card statement, however the email I sent came back saying that the address was no longer in use.
I've posted on there forum and I haven't had a single response from them.... and I also found on there forum there was dozens of posts just like mine aboutauthorized charge ???
I contacted my credit card company and filed a dispute which takes up to 10 days, so man while they get to use my money for free? You really have to wonder how many more people they have done this to and have never been caught, because no one had checked there statement?
This is my first authorized charge:
Dec 13, 2011 Debit Card Signature Purchase To
SKYPE COMMUNICATIO LUXEMBOURG LU
Completed Details Debit Card Signature Purchase To SKYPE COMMUNICATIO LUXEMBOURG LU -$30.48 -$0.30 -$30.78 USD
This one is there unauthorized Christmas bonus to them self's from what I'm guessing??
Dec 27, 2011 Authorization To
SKYPE COMMUNICATIO, LUXEMBOURG, LU
Completed Details Authorization To SKYPE COMMUNICATIO, LUXEMBOURG, LU -$18.00 $0.00 -$18.00 USD
