I ordered this product online. I did not prior to oredring this product is non refundlable. I received the product under the impression I was to get all these amazing channels that I would no longer need cable.
The channels received are mostly news and sports, that is not what I am interersted in that. I inquired to get return instructions. Instead I was told something they cannot guarantee recption and clarity because of these various external factors they have no control over.
I replied that was not my issue, my issue is I am getting the channels I was expecting when the advertsing states you can get all these amzing channels you won't need cable. Get rid of your cable bill!
Then I was told again, we cannot guarantee reception and clarity, therefore we cannot accept returns! I feel their advertising is misleading and they know they are selling worthless goods, the reason they will accept returns. They offer a anntenna warranty and a supposively huge discount the more you buy. I think it's illegal to not accept returns if you are happy with your purchase.