Lynda
Brooklyn,#2Consumer Comment
Tue, November 03, 2009
I managed to find an affordable and comfortable mattress at the Sleepy's in New York. They floored me when they said they could deliver it te next day, which was a Saturday. They even charged just 30 dollars to take the old mattress and box spring away.
I should have known there was a catch.
On Saturday, August 8th, the mattress set came, but the men DID NOT take the mattress and box spring to the curb as promised. They left them by my landlord's steps and wuld not take them further. There was no explanation. We tried tot alk to them, but they yelled at us and became verbally abusive. Then they left.
As my landlady freaked out, I moved the mattress and box spring to the curb. That was a huge mistake. Within the hour, I was on my way to the emergency room at Coney Island Hospital with a severe back sprain.
I never even got an apology from Sleepy's andit took over a month to get the removal charges refunded. They ensured that next time we need a bed, we won't go to them!