Terrible experience, we purchases a kingsdown series 4 my side mattress with boxsprings, it has a terrible sagging on both sides, causing us to both experience serious back pain, the store is being terrible about returning a defective mattress. DONT BUY FROM SLEEPY's!!!!!
Cathy Sable
Hicksville,#2UPDATE Employee ..inside information
Sun, July 21, 2013
Jaime,
Thank you for sharing your concerns, and bringing this issue to our attention. We would like to turn your experience from negative into a positive one. Please reach out to our team of specialists at Sleepy's, at [email protected], with your invoice number or customer code, and include a telephone number with the best date and time to reach you. We wish to address the complications you experienced, and reach an immediate resolution. We look forward to working with you, and resolving your issue.