- Report: #760842
Complaint Review: Sleepy's - Hickstown New York
Reported By:
Maria -
Mt. Laurel, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sleepy's
Hickstown, New York, United States of America
Phone:
Web:
Hickstown,NY
Categories:
Business Rating:
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Sleepy's No customer service for now 18 month old mattress. Bulge on side. Solution buy new mattress Hickstown, New York
Purchased a mattress Jan. 2009. Noticed a bulge on side in Jan. 2011. Contacted Sleepy's, they sent a company called Bed Chek to inspect the mattress. Pictures were taken at that time.When I contacted them they were not customer friendly at all, some of the reps were rude. The only solution they had for me was to purchase another mattress from them at a deep discount. I refused. I have not heard from any Sleepy's rep since.
I contacted International Bedding ( the maker of the mattress). No response.
I contacted International Bedding ( the maker of the mattress). No response.
1 Updates & Rebuttals
Cathy Sable
Hicksville,New York,
USA
Sleepy's
#2UPDATE Employee
Sat, September 03, 2011
We welcome the opportunity to speak with you regarding your concern, and intend to reach a resolution that will be satisfactory to you. Please reach out to me at [email protected] and include your invoice number and/or customer code and a telephone number with the best date and time to reach you. Thank you.
