- Report: #852269
Complaint Review: Sleepy's/Barbara - new york New York
Reported By:
susan ollander -
NEW YORK, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sleepy's/Barbara
969 Third Ave new york, 10022 New York, United States of America
Phone:
212-223-4319
Web:
www.sleepys.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sleepy's/Barbara Robert Poor customer service new york, New York
After going into the Sleepy's store and placing an order for over $3400 I was promised by Robert/Barbra that they got permission to give me a free tempur-pedic pillow. I spend a lot of money there and they called the manager who approved of this pillow. When I had my order delivered, 2 box springs, mattress and the wrong mattress pad I was told that no pillow was in the delivery. I called Barbra about 10 times over the last few weeks who told me that she was on top of this and I would definitely going to get this pillow. She has not called. I am tired of having to call her to complain and be told she is taking care of this. I got my mattress in a few days. How hard is to get a pillow in 3 weeks! This is just uncalled for. I want her reported and I want my pillow or I am going to return my $3400 order.
1 Updates & Rebuttals
Cathy Sable
Hicksville,New York,
USA
We're Here to Help
#2REBUTTAL Owner of company
Mon, March 12, 2012
Ms. Ollander,
Thank you for expressing your concern(s). Our records show, based on a previous post to another social media site, you have responded to the reply sent. An agent will be reaching out to you soon to discuss the complaint.
