- Report: #1380339
Complaint Review: Sling TV - Internet
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Author Confirmed
Why?
Sling TV
Internet, USA
Phone:
1-888-361-7149
Web:
slingtv.com
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Sling TV Stole money from my bank account Internet
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On June 11, 2017, I signed up for a 7 day free trial of Sling TV. I cancelled my subscription on June 13th, because, 1. My internet service isn't capable to handle it, and 2. because I did not have the money in the bank account for it.
Today, June 24th, I noticed that they had went ahead and charged my account for $26.80. So I logged back into my sling account and noticed they had not cancelled the subscription. I went ahead and recancelled the subscription again, and then called them to get them to return my money.
They refused to refund my money. They say the only cancellation they have is the cancellation i made today. They sent me an email that says : We apologize for the inconvience this has caused you. Upon reviewing your account, we are unable to refund the disputed charges to your credit/debit card as slingtv is a non-refundable prepaid service. We have however, confirmed that your subscription is set to cancel at the end of your current cycle to avoid any future charges.
However, In my Chrome history, slingtv cancel subscription is there on June 13th. the cancelation they deny recieving.
