i answerd this email on 3/7/16 i paid $4.95 sent to another window and paid another $47.00 for more infomatiom. i was supose to get dvd to watch could not get into the members . i called the number and talked to a person named rose she was to send me the right email address did not recive checked my bank account snd there are charges on my account i did not ok its over $200.00 dollars . i called the customer service at 9 am on 3/14 / 16 sugar said the account is cancelled . but to get my money back sugar would send me anther email to go throuh refund its now 2:00 pm still have not recived .this is one big ripoff