- Report: #519358
Complaint Review: Smile Brite Dazzle White - Orem Utah
Reported By:
Directsolutions -
Belgrade, Montana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Smile Brite Dazzle White
51 West Center Street #201 Orem, 84057 Utah, United States of America
Phone:
Web:
ultra-white.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Smile Brite, Dazzle White Ultra White, Purely White Scam Scam Scam for white teeth Orem, Utah
I was duped by Smile Brite and-or Ultra White. I too ordered the free samples and discoverd an email sent by them that my order has been shipped. Looked at my bank statement and found I was charged the $89.95 for the order they shipped.
I did respond to an email and told them I turned them in to the Montana Consumer Protection Office and the Federal Trade Commission.
We need them stopped!!!
1 Updates & Rebuttals
Starlet Simmons
United States of AmericaHello,
#2UPDATE Employee
Fri, November 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
