- Report: #1130129
Complaint Review: Snagajob.com - Internet
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Snagajob.com
Internet, USA
Web:
snagajob.com
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Snagajob.com Fraud co Internet
I signed up for Snagajob to post for an open position. during a course of 3 months of billing @ $79.00 per month i received 2 resumes. Competetive services netted 50 in 1/3 of the time. I thought i cancelled the service after 2 months but did not. last month i called on the day they hit my credit card and they said sorry but once the charge hits they cant do anything about it. ok my fault i guess even though it was poor customer service and guaranteed a never to return client. I cancelled the account and today i received another ding on my credit card base don their continued bad service and disregard for their client request. I called and got a voicemail - so they are obviously a small and under preparred and under staffed company or they have so many complaints and challenges that their phone banks are overloaded. I sent an email from their site and didnt even receive a confirmation of receipt and i returned the emailed invoice stateing my challenges and requesting immediate resolution. BE CAREFUL of the service as their performance is horrible and their customer service is even worse. NO EXCUSE for this bad service.
1 Updates & Rebuttals
Tom G
lakewood ,Colorado,
Response via email
#2Author of original report
Wed, March 12, 2014
I received a response - apology and NO CREDIT. they basically told me the same thing they told me last month and did not even address my request for credit.
Completely unprofessional and I would suggest you look at all of the other Social Recruiting sites available. Not only are they a rip off with ignoring cancellation request, they are hoorible at customer service and worst of all their service yeild virtually no responses.
