Our company contracted Snapdragon Ventures to provide telemarting leads. We paid them $3500 dollars for 110 leads. We only received 9 leads none fit our specification and all were received after we called and complained that we weren't receiving any leads. Prior to signing up we consulted the Better Business Bureau's website. We made our final decision based on the clean record provided by the BBB and felt confident that if the BBB said they were good to work with then we have found a ligitmate company.
Well, four weeks later after we have had call after call screened and unreturned. Had yelling match after yelling match with employee's who were supposedly "incharge" and were going to get our "campaign" back on track. We have found that the BBB is now reporting the very same problems we have found ourselves to be having. In fact things are so bad that Snapdragon is not even returning the BBB's phone calls.
We have been left with no choice but to pursue this company in court. If there is a class-action in works this would be the one.