I went to the website and purchased a snuggie. It was supposed to be buy one get one free. Then they ask if you would like to upgrade to a more plush snuggie. When you say yes you end up buying 2 getting 2 free and instead of it costing you approx. $40.00 it ends up costing you almost $95.00. I called to have them correct this only to have them tell me that it was too soon for the order to be in the system that I would have to call back in 24 to 72 hours. That the order does not hit the system that soon. I asked well how can you email me an order # that is not in the system? I was told well that's not the true order # that we use. What a bunch of crap! I'm cancelling my credit card. What a bunch of scam artists.