- Report: #402983
Complaint Review: Snuggies.com - Internet
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Author Confirmed
Why?
Snuggies.com
www.snuggies.com Internet, U.S.A.
Phone:
800-663-8166
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Snuggies.com Scam do not very order before they bill you for the item. Can not get anyone on phone when you call them. Internet
Placed an order on line as was advertised buy 1 at $19.95 + s.h. and get one free. I placed order and they stated you could get another one for $14.95 +s.h. and you woul get one free. I did not want the extra offer only wanted the original buy 1get 1 for $19.95 +s.h. I thought i would get a chance to review my order and correct it if needed but they automatically processed the order and the second offer was on it.
I was shocked when I saw this done and I was charged $102 instead of the $36 I thought I would be charged. There must be something that states that as a customer You should be able to view your order and confirm it before the order is processed and billed. What this company is doing is a Rip-Off. When You call customer service you get an answering machine that puts you on hold forever, then an atomated voice says please call back latter and disconnects You. I called several times and got the same thing.
I have allready called my credit card company.
Do not deal with snuggies.com unless you want to get Ripped-Off!
Tess
Lawrence, Massachusetts
U.S.A.
I was shocked when I saw this done and I was charged $102 instead of the $36 I thought I would be charged. There must be something that states that as a customer You should be able to view your order and confirm it before the order is processed and billed. What this company is doing is a Rip-Off. When You call customer service you get an answering machine that puts you on hold forever, then an atomated voice says please call back latter and disconnects You. I called several times and got the same thing.
I have allready called my credit card company.
Do not deal with snuggies.com unless you want to get Ripped-Off!
Tess
Lawrence, Massachusetts
U.S.A.
1 Updates & Rebuttals
Mugsey71
Plymouth,Massachusetts,
U.S.A.
SNUGGIES.COM A RIPOFF!!!!! 1-800-566-2888 FOR A LIVE PERSON
#2Consumer Comment
Tue, December 30, 2008
I had the same situation happen to me when ordering a snuggie they charged me twice and charged almost more for shipping, they kept me on hold and so on. But here is the trick stay on the line even when they tell you to call back later in the week i tried this and it worked after a full week of calling these people they finally picked up when i held on i got to cancel my order before they actually charged my account, after telling the poor women on the other line my concerns (I was pretty upset) just out of curiosity wanted to know when I would have recieved my order she said January 20th!!!! what a whole month after christmas thanks but no thanks I told the women on the other end to start looking for a job because by the looks of how this company runs business it wont be in business for long.
