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  • Report:  #667839

Complaint Review: soap and things - Taylorville, Illinois

Reported By:
James - Montreal, Quebec, Canada
Submitted:
Updated:

soap and things
100 S Roosevelt Rd Taylorville,, 62568 Illinois, United States of America
Phone:
217 280 4501
Web:
www.soapandthings.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I made a purchase over $200 USD in April 2010 which was not honored. All my emails and phone calls have been met with a vacuum, never got a single response.

I never received anything in the post and I just took it that my order had been canceled.

Last week, 24th of November 2010, I see that SoapAndThings.com has just decided NOW to charge me $200USD extra without my consent!!!!

I have tried again to call them and their phone number is no longer working and 1 old phone number on their site always goes to answering machine and Jody never answers me back.

This is absolutely a company that are cheaters and wants to run away with your money, and everyone should stay away from them.

I have contacted my Credit Card company and lawyer to take action.No one should ever be duped by these scam artists.

Thanks



4 Updates & Rebuttals

soapandthings

United States of America
FRAUD COMPLAINT

#2REBUTTAL Owner of company

Fri, December 17, 2010

I am sorry i have no idea what you are talking about and since you dont want to give a real name... i dont know how to help you.  i have been over my records and have not found a credit charge for 200.00 or more that was NOT DELIVERED.    i am not a big Company and ONE PERSON.  you have not contacted me directly so this may not even be real...., if so please email me and we will sort it out!!


soapandthings

United States of America
REFUNDED 12.3.10

#3REBUTTAL Owner of company

Fri, December 17, 2010

please check your statement IT HAS BEEN REFUNDED!! and it was NOT 200.00 it was 134.99....


JamesBlunt

Quebec,
Quebec,
Canada
Never Refunded. How can you??? Liar

#4Author of original report

Wed, December 08, 2010

How could you have refunded me when "James B" is not even my real name???  You've never even asked for my transaction number, email, nothing???

Plus I've changed credit card numbers???  You've been caught out lady!

How many other good people out there are you scamming right now at this very moment if you are confusing me with someone else???

You are nothing but a cheap scam artist and you are going to be shut down.

Thanks

James B


soapandthings

United States of America
REFUNDED

#5REBUTTAL Owner of company

Wed, December 08, 2010

The order was on backorder.  once she requested that she no longer wanted order the money was refunded! 

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