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  • Report:  #1341030

Complaint Review: Sobolsoft - Internet

Reported By:
Scott - Seattle, Washington, USA
Submitted:
Updated:

Sobolsoft
Internet, USA
Web:
www.sobolsoft.com
Categories:
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I was looking for a simple way to send several health-related texts to families that sign up for them. I found the Sobolsoft software and it looked legitimate so I downloaded it. It uses a reputable and great company called Twilio as the "backbone" to process the text messages.

The Sobolsoft software (called Send Texts to Multiple Numbers) instructs the user to set up a Twilio account and then enter the admin info into the Sobolsoft software to make it work. Iset everything up and it was working fine. I then purchased the software (for $19.99) and signed up for the full accoutn in Twilio. Then the Sobolsoft software stopped working. It would no longer send texts and would generate an error message. I tried 4 times within two weeks to get an answer from tech support...but no answer whatsoever...not even an auto reply.



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