- Report: #684842
Complaint Review: Social Profile - georgia Internet
Reported By:
patrick -
miami, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Social Profile
georgia, Internet, United States of America
Phone:
888-4953086
Web:
socialprofile.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Social Profile Socialprofile.com tries to get you on their social network and charges on your account pop up again and again and.. you cannot reach them!!! georgia, Internet
Got a link to this site. Looked like Facebook or Linked.
Was curious to check...started the process. Never finalized it having weird feeling, never confirmed my e mail address and in 4 days charges started to pop up on my credit card $1, $9.99, $49.97, $4.99....
When I discovered it, I called the number from my card statement......and nobody was there to answer.....Looks really to be a scam!!! I had to cancel this card........!!!
1 Updates & Rebuttals
Social Profile Support
USASocial Profile Support
#2UPDATE Employee
Fri, January 28, 2011
Social Profile would like to apologize to any of our members that feel as though they were misinformed about their membership or did not have a good experience at SocialProfile.com. All billing agreements are disclosed to users at the time of purchase in the Social Profile Terms of Service. Our company policy is to try to resolve all complaints that our members have about our service. We have added additional customer service representatives to better service our members and expanded our refund policy so that hopefully no member that is deserving of a refund or misinformed about the cost of the membership when signing up will ever feel the need to go anywhere else to complain other than our website, support email staff or phone lines.
If you are dissatisfied with your membership and are seeking a refund, please contact our customer service at [email protected] or by calling 1-888-495-83086 and we will be happy to assist you.
James, Social Profile Support Staff
