Mark
Winnipeg,#2UPDATE EX-employee responds
Sun, August 22, 2004
Sonicpayday.com aka PRL Direct.ca,PRL Direct.com. Yes these are all the same company. They are all branches of E-Care Contact Services. I've heard everyone refer to this company and being located in Ireland, Canada and the US. The company its self is located in Canada. The address in the US is just a mailbox and the address in Ireland is for their "Finals" dept. I am a ex-employee who just recently left the company as I did not feel what they call "business" was honest. The customer Service reps whom you call in and talk to, to see if your docs have been received have scripted rebuttals that they are required to read to you when you call in and are upset at the fact your documents have not yet been received. Not to mention, when a customer asks to speak with a supervisor and is transfered to one. You are not actually speaking with a supervisor, you are actually speaking to another rep who plays the role. I you do have any complaints in regards to the way this company does business. Don't waste your time bitching about it. Do something about it! Head Office E-Care Contact Services Surrey, British Columbia Canada att:David Ash