- Report: #1089161
Complaint Review: Sono Bello-Body Contour Center King Of Prussia PA - Select State/Province
Reported By:
anonymous -
west chester, Pennsylvania,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sono Bello-Body Contour Center King Of Prussia PA
676 E. Swedesford Road, Suite 250, Wayne, PA Select State/Province, USA
Phone:
610-964-7662
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sono Bello-Body Contour Center, King Of Prussia, PA Body Contour With Venus Freeze King of Prussia Pennsylvania
I was told Venus Freeze would take care of the upper portion of my thighs which had gotten bulgy overtime. I excercise regularly but nothing at the gym seemed to be helping. I am a slim woman and it was the first time in my life experiencing this issue. When I went to Sono Bello I asked about lipsuction and Lauren said it wouldn't work for me and that Venus Freeze was my perfect option and that after 4 sessions I would begin to see an improvement. The package for 10 sessions minimum was $2500 so I signed up for it and began going once a week as specified. After 4 sessions not only I didn't see an improvement but they seemed bigger. I contacted them (Lauren) and said if I wasn't happy I could get credit towards another product but they would like to take before and after snapshots. I did just that and apart for this hairline wrinkle that seemed to diminish on the my upper thigh, I saw no improvement. I was told repeatedly that it was because I had little muscle tone. She should've said that when she inspected that area on my initial consultation. So now I'm stuck paying $140.- until paid in full with nothing to show for even after having completed all 10 sessions. And no credit towards anything else. Lauren was very quick to turn over a sale as she is the Patient Care Consultant and probably gets commission, but as for "patient care" after the sale she cares none. Whilst the staff was very polite their only concern is getting people to sign up for more procedures. I would be better off months later by never having been fooled into believing in the product they sold me. It doesn't work!
1 Updates & Rebuttals
Birdie
Philadelphia,Pennsylvania,
Frauds
#2REBUTTAL Owner of company
Tue, May 27, 2014
I went to Sono Bello and was recommended the Venus Freeze as well by Lauren. I am a small woman but I had a second c-section and I was told I wasn't a good candidate for smart-lipo because I just had a little lose skin. Lauren did tell me all I needed was my skin tightend and the Venus Freeze does that. I was also told you can see results by the 3-4th treatment which was lies. Everytime I went to get measured my measurements were the same and the first three visits the young lady measured me in the wrong area which made my measurement lower. On my fourth treatment I had a new nurse and I measured higher because she measured the right are that was getting treated. Well every visit my measurments were the same. I complained and Lauren had a surgeon come in and tell me the best way to get rid of my pouch was to get a small tummy tuck for $8000.00 after I told her I was not doing that so she offered me 3 more treatments my fiance told me it's not working I'm at my last treatment and still see no results so just get my money back. I went in for my last pictures and measurments and was told to call back in 7-10 business days so that my pictures can be sent to corporate. I was told that if I wan't happy I could get my money back or another treatment. I am now trying to contact the office to see my results.
