- Report: #1087080
Complaint Review: Sono Bello Body Contour Center - San Antonio Texas
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Author Not Confirmed
Why?
Sono Bello Body Contour Center
335 E. Sonterra Boulevard San Antonio, 78258 Texas, USA
Phone:
(210) 515-4899
Web:
www.sonobello.com/liposuction-san-antonio
Categories:
Business Rating:
(0)
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Sono Bello Body Contour Center Sonobello Buyers Beware of Sonobello Sonterra San Antonio Texas
Buyers beware! Sono Bello in Stone Oak area has questionable practice. First of all, they do not seem to understand the basics of honoring an appointment; Second, their office hours stated on their website are not consistent with their hours shown on their front door. Third, they care ONLY about making money. You are at your own peril to seek treatment there.
Real story. Upon receiving an appointment confirmation email from Sono Bello, I excitedly showed up at the time and date indicated in my email, only to find the office was completely shut. No light, no cars in the parking lot, not a soul. The contact number in my confirmation email had no response when dialed; the 800 number on the main web page was answered by someone in Atlanta who did not know what to advice me, as she did not know the actual availability of the office staff. The operator did attempt to leave a message to the staff
After waiting another 15 minutes in front of the office, I saw a man pulling into the empty parking lot in a beat up SUV. He walked into the backdoor of the office with his head down as if he was trying to hide from someone.
This whole experience is kind of creepy to say the least. If that unkempt man was a doctor working in this empty building, no woman in their right mind would undress to show her most intimate parts in an empty building to this suspicious man. Sorry Sono Bello, there are plenty of other services who would love to compete for your customers.
1 Updates & Rebuttals
Connie
Devine,Texas,
USA
Satisfied Customer Suggests...
#2Consumer Comment
Fri, October 14, 2016
My experiences with Sonobello have been very positive. The situation you described could have easily been resolved by affirming your appointmnet and calling them back later if there was a schedule mix up.
I found the comments about the man in a beat up vehicle based on the assumption that he worked there as as a Sonobello employee. There are many offices in that building and he may have even been a maintenance contractor there to repair something... say the phones? Possibly he may have been shook up from being in a car wreck hence the beat up vehicle and his dissheveled appearance. Since we cannot know, we ought not to be so quick to judge him.
What if this was your business? Would you appreciate such comments and assumptions about your staff? Wouldn't you prefer being contacted and given the chance to resolve your client's problem?
Just saying, not judging ... please consider withdrawing this complaint. I have also made the mistake of juding others only later to find out I was Oh So wrong.
Respectfully,
A satisfied customer
