- Report: #1025671
Complaint Review: Sono Bello - Internet Internet
Reported By:
bigmac -
Peoria, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sono Bello
9377 East Bell RD. Suite 155 Internet, Internet, United States of America
Phone:
480 513 2244
Web:
sonobello.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sono Bello Bait and Switch , Internet
On January 24, 2013, I visited Sonobello for a consultation concerning Lipo procedure for my lower stomach. The consultant was a petite young woman. She told me the lower stomach area was not sufficient to meet my needs. I would have to have the upper stomach, and my sides done as well. Upon my hesitation, she stood up and said she had the same procedures
done and she looked great. I agreed to the procedures and signed a contract that day. The contract was for $5000.
Upon returning home, I reflected upon what occurred and realized I had been conned by Sonobello.
I made several telephone calls to cancel the procedure, but I was unable to reach anyone. I sent 3 emails attempting to cancel the procedure. All of the emails were returned as undeliverable.
I repeatedly telephoned Sonobello leaving voice messages for Dana, the manager. She never returned my calls. I decided to try a different approach and I called Sonobello with a different telephone. Surprisingly, Dana answered the phone and she told me she had called corporate and got approval to credit my cards for all of the charges except for $950. She said the fee was charged as a result of canceling the contract as stated in the contract I had signed. I told her I had attempted to cancel that same day as well within 24 hours. She said she was sorry but her hands were tied. A contract is a contract.
done and she looked great. I agreed to the procedures and signed a contract that day. The contract was for $5000.
Upon returning home, I reflected upon what occurred and realized I had been conned by Sonobello.
I made several telephone calls to cancel the procedure, but I was unable to reach anyone. I sent 3 emails attempting to cancel the procedure. All of the emails were returned as undeliverable.
I repeatedly telephoned Sonobello leaving voice messages for Dana, the manager. She never returned my calls. I decided to try a different approach and I called Sonobello with a different telephone. Surprisingly, Dana answered the phone and she told me she had called corporate and got approval to credit my cards for all of the charges except for $950. She said the fee was charged as a result of canceling the contract as stated in the contract I had signed. I told her I had attempted to cancel that same day as well within 24 hours. She said she was sorry but her hands were tied. A contract is a contract.
