- Report: #1242569
Complaint Review: Sono Bello - Sandy Utah
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Author Not Confirmed
Why?
Sono Bello
10011 Centennial Pkwy suite 500 Sandy, 84070 Utah, USA
Phone:
1.800.511.6880
Web:
www.sonobello.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sono Bello High pressure sales insisted on $1,000 deposit. appt cancelled as physician would not approve it, they kept my $$$ Sandy Utah
6/12/15 I contacted Sono Bello and got an appointment for consultation to see if I was a candidate for Laser Lipo.
6/22/15 I arrived at appt for consulttion. I was sold on the proceedure. the only risk discussed was sagging skin, lumps and bump. I was asked to sign a contract and pay $1000.00 non -refunable deposit right then. After I did that, they scheduled appt with their surgeon.
6/26/15 they emailed pre proceedure instructions and I did everything I was supposed to do to prepare, buying supplies, and scheduling time off work, etc.
6/29/15 Monday, appt with suregon. He said I was a good candidate, generally repeated what the consultant said. I felt good about having the proceedure and was excited to get it started. They gave me prescriptions to fill and meds to take the day prior to the proceedure. Dr. decided he would like to have a medical release from my family physician and their office faxed one to my doctor and both the office staff and I phoned to let my doctor know it was coming. Proceedure was scheduled for Friday, July 3rd.
6//15: Sono Bello called and said they had not received the medical release from my doctor. I called my doctor and could only leave a message. This was repeated on June 30th, July 1st. In the moning of the July 2nd I called my doctor again and got her assistant on the phone. The assistant said they had never received the medical release. I called Sono Bello and gave them my doctor's accurate fax number and they faxed the release again. Sono Bello called me later that evening as I was pullling into my pharmacy's parking lot to fill the prescriptons I was supposed to have for the morning. They told me my physician said she would not sign the medical release until she has seen me as it has been to long since my last visit with her. They had to cancel my appointment for the next day. My doctor's office has yet to contact me about any of this.
7/10/15 I emailed Sono Bello having learned of additional risks they never mentioned; the fat removed stays gone, but if you gain weight again, it can go around your heart and organs is is a greater health risk than my current weight problem. I really wanted to do this proceedure and would have gone through with it. I save up money for over a year to afford it! I did not cancel the appointment, they did. Since that time, I have become aware of the greater risk to my health. So, I think they need to cancel my contract and return my money. High pressure sales, not disclosing all the health risks, this is no way to do business. I have received NO response from Sono Bello to date. It is 7/17/15.
I would like this place investigated and the public to be aware of this scam and risk and how they rip people off. Can you help? I paid the deposit of $1,000.00 with my Visa credit card in person at their office.
