- Report: #617343
Complaint Review: SonoBello - Scottsdale Arizona
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SonoBello
9377 East Bell Rd Ste 131 Scottsdale, 85260 Arizona, United States of America
Phone:
877-766-6235
Web:
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SonoBello Sono Bello Body Contour Centers DISFIGURED MY BODY /unqualified doctors/false advertsing /deceptive & unethical business practices Scottsdale, Arizona
Report Attachments
Sono Bello disfigured my body in May of 2009!
I have uneven, hard, lumpy results all over my abdomen, lower back(flanks) and thighs. In addition I also now have a second "belly-button" hole where the lipo tube was inserted, and constant excruciating abdominal pain that I believe is permanent nerve damage.
They advertise that it is almost a "pain-free" procedure with little downtime & you should be able to resume normal activities in a few days. However, my insertion wounds bled profusely for several days staining my vehicle, carpet, tile, furniture, and clothing. I suffered severe edema as a post-op complication. My hands & feet swelled to about 5 times normal size.
I couldn't sit, stand, walk or wear clothes. I had to stand over the toilet because of the pain and sensitivity in my thighs and abdomen. Because of these issues, I was out of work on disability for a month!
Their "Barbie Doll" look-a-like sales-person wanted my business so bad she failed to disclose the "real" credit terms. My financing through Care Credit started out at 12% (but she neglected to mention for only 90 days), then jumped to 16.9%, and ultimately went to 29%. I have been paying on this account for a year and still owe as much as the original amount financed even though I have already paid $2200.
The Velashape cellulite removal that they perform and advertise as feeling like a "mini-massage" is horrible painful as these rollers pinch your skin & a laser supposedly zaps the cellulite. My thighs look worse than before the surgery and are
I contacted Sono Bello & provided a detailed account of my concerns along with photos depicting the disfiguring results. Their Scottsdale manager offered to have me come in so they could evaluate me & offer corrective procedures.
I declined to be seen by Sono Bello doctors because they are not Board Certified plastic surgeons, just licensed physicians with varying specialties who found a way to make a quick buck (the average body-sculpting procedure costs $5000 and Sono Bello schedules 3-4 procedures per day /6 days a week).
Based on my experience, I feel that it is very fair to ask for a full refund for everything I have already paid in addition to the remaining Care Credit balance and a reasonable offer for my permanent bodily injuries to avoid a nasty legal battle.
Their regional manager contacted me today to advise Sono Bello will not negotiate any type of settlement with me.
She advised I can sign a waiver to request a refund of the original amount financed and nothing more, or file a lawsuit.
I have already filed a formal complaint with the Arizona Better Business Bureau, and will contact the Arizona Attorney General, and all media outlets in the Phoenix area!
2 Updates & Rebuttals
kattitude
Surprise,Arizona,
USA
Update on Sono Bello Complaint
#2Author of original report
Thu, August 19, 2010
After expressing my concerns to Sono Bello, they have resolved all of my concerns to my complete satisfaction.
Patient Care
USASono Bello's Public Response to Online Reviews
#3REBUTTAL Owner of company
Thu, August 05, 2010
After
reading various websites and reviews of Sono Bello online, I was left troubled
with the thought that anyone has had a negative experience with us or believes
were anything less than determined to provide excellent patient care.(full
details here: (((Redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
