- Report: #5918
Complaint Review: Sound Image - Rancho Cucamonga California
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Sound Image
Rancho Cucamonga, California, U.S.A.
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Sound Image Car stereo in Rancho Cucamonga, horrible customer service
A place called Sound Image in Rancho Cucamonga located on Foothill Blvd. charged me over $400 dollars for bogus parts that were supposed to make my convertible car have some bass. when confronting the individual, name Rami, he said "all sales final," and did not even bother to check or fix the products. i have also heard of some complaints from other individuals at my gym concerning that horrible stereo shop.
i was not happy at all with their service, products, or salesmanship. MY ENGINE SOUNDS LOUDER THAN THE SUPPOSED BASS. the head unit went out after 4 months!!!!!!
i was not happy at all with their service, products, or salesmanship. MY ENGINE SOUNDS LOUDER THAN THE SUPPOSED BASS. the head unit went out after 4 months!!!!!!
1 Updates & Rebuttals
Michelle
Rancho Cucamonga,California,
Riped off by Sound Image also.
#2Consumer Comment
Sun, March 24, 2002
I also have been a customer of Sound Image. I had about 6 horrible situations that ocurred with them. I was treated horribly and also paid way to much for a low quality amp, low bass 12' woofers and a Jenson CD player that broke 3 times, replaced twice then finaly traded in for another out dated Kenwood that they charged me way too much for. Since I am a women I felt that they ripped me off and went back with an attitude, I was not leaving or shutting up without some service. My sub-woofer blew out 3 times and was replaced but with alot of sarcasim by the employees of the company. I still have the same system in my car that I have put about $1,000.00 into and it sounds horrible. This company should not be able to do business like this. I advise any one to pay the little extra for better customer service and guarantees for a better product from an accredable stereo shop, like Al and Eds Stereo or Circut City.
