- Report: #667915
Complaint Review: Source Marketing - Deerfield Beach Florida
Reported By:
pissedofconsumer -
Billings, Montana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Source Marketing
450 S. W. 12th Ave. Deerfield Beach, 33442 Florida, United States of America
Phone:
1-866-537-4728
Web:
Categories:
Business Rating:
(0)
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Source Marketing Your Magazine Source I recieved a phone call from Micheal at your magazine source telling me I had won a $1000 shopping spree. However, I had to pay $8.93 s&h to reieve the package with two other promotional offers. Deerfield Beach, Florida
I recieved a call from 360-967-4286 Dec. 2, 2010 telling me I had won a $1000 shopping spree. The catch was paying S&H of $8.93 to Your Magazine Source. I spoke with Micheal, employee # 9272. I was told I would recieve three trial magazine subscriptions that if I did not cancel within 21 days I would be charged a annual fee of $98 and some cents for the subscriptions. In order to cancel I had to call 1-866-537-4728. No one ever answers this phone, it just records messages. Micheal told me I would also recieve two other promotional offers from Buyer's Club Roadside assistance (1-866-427-2230, but all you get is a busy signal) and Identity Ease Identity theft protection (1-800-251-7975, this number sends you a text message asking you to join a Locator service from www.smsvw.com for $9.99 per month). I have not recieved my package yet but I have been charged $8.93 as well as two other unauthorized charges from ID Sentinal Alert 1-877-216-7809 for $23.87 and $4.95. I immediately called the 877 number and spoke to a woman. I told her I had not authorized these charges and they needed to be removed. She told me "Well I don't know you didn't authorize them. I'll have to listen to the recording of the conversation." and hung up on me. I called the bank to dispute the charge and report it as fraud and cancelled my debit card. I still haven't been able to get ahold of anyone in customer service or recieved a return phone call in order to cancel the trial subscriptions.
2 Updates & Rebuttals
Edwin v
Naperville,Illinois,
USA
Dear Upset Customer in Billings, MT,
#2General Comment
Fri, January 07, 2011
In searching this site, I see that you mentioned two names I am familiar with, (Identity Ease & ID Sentinel Alert). I may be able to help you withyour concerns.
I am an employee with, Cbsi (Consumer Benefit Services, Inc.) located at 1620 Bond Street | Naperville, IL 60563 | (630) 420.6200
Identity Ease & ID Sentinel Alert are the names of two separate Membership Programs. Both programs offer solutions in protecting your identity and providing services to help restore your identity, if you ever become a victim of Identity Theft.
Cbsi, provides members that have been registered with us by third party marketers access to the benefits of these programs. However, we are NOT the companythat offered the program to you and have notbilled you for access to any program.
Each Member that is registered with us is mailed a Membership Packet which includes: a Membership Card, a Program Booklet, & an Insert explaining the (Third-Partys) Billing Procedure.
On thebilling Insert, is the toll-free (800) number to the (Third-Partys) Billing/Cancellation Customer Service Center. The customer service agent answering this phone number should be able to help you with the cancelation process.
If you experience any issues please do not hesitate to call the toll free number listed on the frontof the Membership Card for assistance.
I hope the information I have provided is sufficient to mediate your concerns.
Sincerely,
Edwin V.
Tracy
Casa Grande,Arizona,
United States of America
What is the status
#3Consumer Comment
Wed, December 22, 2010
I just want to know if the person who filed this complaint ever received their package, and if ther really is a $1000.00 shopping spree?
I received the same call from the same # (866-537-4728)on 12/21/10 but my call was from Jim # 2018. I declined the other offers and was only charged $8.93, but I have to say I didn't feel really good about the whole thing. I was trying to search the company while I still had them on the phone, but this Rip-off report came up later. I just hope the shopping spree is worth something.
Please update the original report and let me know what has happened since this post.
