Jose Gracia from South Bay Yacht Service came into our place of business (3/10/17). Placing an orde for an assembly and drain assembly kit. Not long after that we received a return check from our bank from Jose Gracia for his purchase.
We called asking Jose to come in and take care of the returned check with a bank fee ($529.68). Calling multiple times for him to come in and take care of it. Multiple excuse after excuse and still no resolve.
Now we are writing this review to let everyone know to NEVER do business with Jose Gracia, South Bay Yacht Service. His reputation and integrity are one of the most appalling excuses for a business and he's providing service to our boating community. As a company that should be running a business that can handle when problems arise and not make due on a $529.68 bounced check, should NOT be dealing with such expensive boats and yachts!!
You want a reputable company working on your boat not one that will take your money and run. Gives lies and excuses one after another!
We have partial resolve as of 7/24/17 in the amount of $250.00. But again couldn't come in on several occasions there after asking him to take care of his returned check balance of $279.68. Was told a day when he would come in but never showed up to take care of it and Jose even gave a date but never responded or showed up to take care of the balance $279.68 to make good.
Have only emailed him on and off now just to let him know we are still here and want our money.