- Report: #1435256
Complaint Review: South Central Communications - Cedar City Utah
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Author Not Confirmed
Why?
South Central Communications
856 Sage Dr ste 302 Cedar City, 84720 Utah, United States
Phone:
(435) 826-4211
Web:
N/A
Categories:
Business Rating:
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South Central Communications Reconnect Fee that Shouldn't have happened Cedar City Utah
They failed to setup auto bill pay twice this resulted in the service getting disconnected and a reconnect fee being issued. The customer service rep was rude and offered no options. He refused to waive the fee. He wanted to talk to the employee that we spoke to as if she would remember in detail a conversion that took place 2 months ago. He would not even temporarily waive the fee until this sick employee returend to work.
Its my contention that the employee willfully did not handle the situation correctly in the first place.
