- Report: #794140
Complaint Review: Southbay expressway toll - San Diego California
Reported By:
oheloii -
el cajon, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Southbay expressway toll
1129 La Media Rd San Diego, 92154 California, United States of America
Phone:
6196617070
Web:
www.southbayexpressway.com
Categories:
Business Rating:
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Southbay expressway toll FRAUDULENT San Diego, California
I received a citation dated 10/28/2011 after heading north on 125, paying an exorbitant fee of $4.50 at a toll booth, in which I got a receipt from the cashier.
I traveled to the next exit and got off and then got back on going the same way, then received a toll evasion letter.
I promptly sent them my receipt and the form for an investigation, with in a couple of days, I got another form stating that they completed their investigation and wanted me to pay the 3.00 toll, plus and administrative fee of $10.00.
This is wrong, if I knew I had to pay all over again, I would not have gotten back on the toll road! They have soooo many cameras and monitors that it is impossible for them to not know what car just paid toll and it is ridiculous to have to pay twice for getting off and then getting back on where you exited and within minutes, going the exact same way.
This is now twice that I have had to fight for justice!
I traveled to the next exit and got off and then got back on going the same way, then received a toll evasion letter.
I promptly sent them my receipt and the form for an investigation, with in a couple of days, I got another form stating that they completed their investigation and wanted me to pay the 3.00 toll, plus and administrative fee of $10.00.
This is wrong, if I knew I had to pay all over again, I would not have gotten back on the toll road! They have soooo many cameras and monitors that it is impossible for them to not know what car just paid toll and it is ridiculous to have to pay twice for getting off and then getting back on where you exited and within minutes, going the exact same way.
This is now twice that I have had to fight for justice!
2 Updates & Rebuttals
SDConsumer
La Mesa,California,
United States of America
Seems like your mistake...
#2Consumer Comment
Tue, December 13, 2011
Getting off and getting back on again means you only paid for one of the two trips you took. This was your mistake. Accept the reduced fine and move on.
Would you take the trolley, get off, go to the store and expect to get back on again for free to get home? It is two trips just like yours.
Robert
Irvine,California,
U.S.A.
Normally
#3Consumer Comment
Tue, November 01, 2011
There are numerous "Toll Road" reports of people who swear that they were not on the road at that time. Quite often they give very good reasons..such as they live in the other end of the State. So obviously this Toll Road, in comparison to others, appears to send out a lot of false violations.
However, in this case you are not being charged a "violation" for the toll you paid, but for the toll you didn't pay when you re-entered the freeway. My guess is that there were signs that made it quite clear that you needed to pay the toll, and nothing that said if you just exited and re-entered you were exempt from paying again.
So while you may not agree with it and not think it is fair, it is not fraudulent because you just admitted you did it.
Oh and before you ask I am not an employee. However, there is an employee who does post here, perhaps they will give you contact information where they may do something for you. But if they don't do anything you should be prepared to pay it. Because if you don't they do have the authority to put a hold on your Vehicles Registration for unpaid tolls.
