- Report: #1430616
Complaint Review: Southbeach Diet - Internet
Reported By:
Michelle -
Yardley, Pennsylvania, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Southbeach Diet
Internet, United States
Web:
https://www.southbeachdiet.com/home/index.jsp
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Southbeach Diet Food Not as Described and Cancellation Made Nearly Impossible
The food sent by this plan is disgusting -- meat is low-quality and flavorless and the plan sends you massive amounts of food all at once that no regular person has room for in their freezer. That leaves you also with lots of packaging to have to recycle. Nowhere are you ever warned about the massive amounts of packaging and freezer room you will need.
I asked specifically that spicey foods not be sent and actually requested the meals that I wanted but they didn’t honor that request and sent lots of foods I didn’t ask for. When I called to cancel, they made it nearly impossible; you can't cancel online, you have to call to do so and when you do, they transfer you to a highly trained retention specialist whose sole job is to talk you out of canceling.
I persisted, but the retention specialist then told me about some hidden wording that said I still must pay them $125 more!!! Seriously? My freezer is still full of their gross food that I haven't eaten in 2 months and likely never will, yet they insist I still owe them $125?? I think not.
