- Report: #963772
Complaint Review: Southern New Hampshire University - Manchester New Hampshire
Reported By:
Alias323 -
Monticello, Utah, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Southern New Hampshire University
33 South Commercial St. STE 203, Manchester, NH 03 Manchester, 03103 New Hampshire, United States of America
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WWW.SNHU.EDU
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Southern New Hampshire University SNHU SNHU levels $1000 fee on impoverished student Manchester, New Hampshire
I live in rural Utah. I signed on with SNHU online to pursue a graduate degree, but I didn't like the classes, and I withdrew. I didn't do it fast enough to please the school, apparently, which insists I pay $1,000 for failing to withdraw fast enough. I simply do not have the money. You name it, it's happening -- my husband is too ill to work and literally needing life-saving surgery come spring (aneurysm). SNHU has told me to stuff my sob story and pay them. They don't seem to understand English: I have told them that I am destitute. Yeah, I work full time, but don't earn enough to keep food consistently on the table between paydays. I don't understand why SNHU won't simply show some mercy and cancel the fee. I didn't take anything of theirs away with me, after all. I truly need someone to defend me. Please note, I did appeal the fee, and they, of course, denied my appeal.
1 Updates & Rebuttals
Kevin - NC
North Carolina,Failure to withdraw and receive Credit
#2General Comment
Wed, October 09, 2013
I assume you did not withdraw in the timeframe required to receive full credit for the course. If you do -- you DO receive full credit -- if you withdraw after the cut-off you can receive partial credit, and then past the last cut-off you do not receive any credit. Can you elaborate on the circumstance -- from what i understood it seems that this is on you -- and not them -- they are following their policy. They really can't make exceptions -- they need to remain consistent unless there were extenuating circumstances for your failure to withdraw
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First I sympathize with your situation -- I have been in tough situations like yours before.
I assume you did not withdraw in the timeframe required to receive full credit for the course. If you do -- you DO receive full credit -- if you withdraw after the cut-off you can receive partial credit, and then past the last cut-off you do not receive any credit. Can you elaborate on the circumstance -- from what i understood it seems that this is on you -- and not them -- they are following their policy. They really can't make exceptions -- they need to remain consistent unless there were extenuating circumstances for your failure to withdraw
