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  • Report:  #1213739

Complaint Review: Southwest Gas - Las Vegas Nevada

Reported By:
Scott - Surprise, Arizona, USA
Submitted:
Updated:

Southwest Gas
5241 Spring Mountain Road Las Vegas, 89150 Nevada, USA
Phone:
(877) 860-6020
Web:
www.swgas.com
Categories:
Tell us has your experience with this business or person been good? What's this?

This RoR about these charges on my bill from SouthWest Gas. Over the past 4-5 years I have done everything to my house to make it as energy efficient as possible to lower my expenses for electricity and fuel.

These upgrades include:

Window Tinting

Adding Insulation

12kw Solar Installation

Ultra High Efficiency Gas Water Heater

Replacement of A/C Units with higher SEER units.

Replacement of Gas Furnace units with higher BTU units.

Adjustment of temperature in zones of the house.

So now that I have made this changes, SWGAS seems to think that I have taken away money from them... YES I HAVE, that was the point... .LOWER MY UTILITY EXPENSES.

These charges are total BS.

How is it right for me to be PENALIZED by the UTILITIES for USING LESS!!!!

My last bill from SW GAS while it was only $40, 25% of it was EEP!!!

Yes, I was "taxed" a 25% rate for gas that I DID NOT USE.

THIS NEEDS TO STOP!!  Customers that have done things to their homes to make them more efficient need to be REWARDED and NOT PENALIZED.

These changes make me only want to FULLY DISCONNECT from the GRID, including GAS...

Here is a link to the info about the EEP:  http://www.swgas.com/tariffs/aztariff/decoupling/

Also here is the link to the AZCC Application from SWG that includes their request for this EEP:

http://images.edocket.azcc.gov/docketpdf/0000119344.pdf



We need to group together a customers of SWGas file complaints to the AZCC. 

I would be interesting in being a party to a CLASS ACTION should an attorney want to contact me.



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