- Report: #899610
Complaint Review: Southwest Kia of Rockwall - Rockwall Texas
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Author Confirmed
Why?
Southwest Kia of Rockwall
1790 E Interstate 30 Rockwall, Texas, United States of America
Phone:
(877) 363-9542
Web:
www.southwestkiarockwall.com
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Southwest Kia of Rockwall Altered Loan Documents! Added 10 Points to my Interest Rate!! Crooks!! Rockwall, Texas
I purchased a used vehicle from this dealership and was taken advantage of. They told me my interest rate was 9.99% but after I signed, they changed it to 19.99%!
They were supposed to "mail me" a copy of my contract, and never did. They never return any of my calls.
These guys are super nice on the sales end, and everything APPEARS legit on the back end..then they screw you over after you leave.
Now I'm so upside down in my car that I cannot trade it in.
NEVER, EVER BUY A CAR FROM THESE CROOKS.
They were supposed to "mail me" a copy of my contract, and never did. They never return any of my calls.
These guys are super nice on the sales end, and everything APPEARS legit on the back end..then they screw you over after you leave.
Now I'm so upside down in my car that I cannot trade it in.
NEVER, EVER BUY A CAR FROM THESE CROOKS.
4 Updates & Rebuttals
Niko234
Alexandria,Virginia,
United States of America
Yep, still a moron.
#2Consumer Comment
Mon, June 25, 2012
Your still a moron, if you signed official loan papers for 9.99% where are they? What you just did was verify my theory of not getting the whole story. The lender still had to approve the loan? Guess what, nothing is final until that lender approves the loan. Did you fall for one of the old salesman tricks? Yep, you sure did my friend and now your holding the bag. Do your research before you buy a car. Again, I have bought many cars both used and new. Again, I have never left that dealership without signed documents on an APPROVED loan. What you signed is an intent to buy if they could get you financed. Whatever issues you had with your credit determines your rate. Clearly you did not qualify for the rate you mentioned. If a salesman sales "I have to forward this to the bank and I will mail you a copy" that is a red flag. So, sorry you got suckered but you did. My best advice is to try and refinance the vehicle at a lower rate. Oh and I do not work for the dealership in fact, I do not work on that side of the country.
Jim
Orlando,Florida,
USA
Typical Response
#3Consumer Comment
Sun, June 24, 2012
Now there's the typical response from some typical low IQ individual who just doesn't like it when someone points out their very obvious mistakes...."You must work for them!" Anytime you losers use that line here, you've LOST ANY AND ALL CREDIBILITY!!!
CJSandifer
Middleburg,Florida,
USA
I'm the Moron?
#4Author of original report
Sun, June 24, 2012
You don't know the difference between "your" and "you're" and you insult MY intelligence? How laughable. Only in America, I guess.
Yes, I signed the papers at 9.99. They held me there until closing time, then rushed the signing process and told me "we have to send this to the lender, and they'll let us know tomorrow. If the lender comes back with different terms or denies the loan, we'll call you back in to re-sign, if not, we'll mail you the paperwork." It sounded completely legit, and after spending all afternoon/evening at the dealership, one begins to break down mentally, and judgment becomes compromised. This is when they screw you. This is how people end up with extended warranties they never asked for or were told about, and apparently, this is how people walk out trusting the word of the finance guy.
By the way, to the above poster, I know you work for the dealership. Nice try. But attacking the complainant only makes your dealership look that much more crooked.
See folks, this is how this dealership responds to complaints. Be ye fair warned.
Niko234
Alexandria,Virginia,
United States of America
Your a moron.
#5Consumer Comment
Sun, June 24, 2012
If they "raised" your interest rate after you signed the contract then it is plain fraud. However, I have never bought a car both new or used without leaving with a signed copy of the contract. I do not think we are getting the whole story here? In order to maintain their franchise with Kia they must abide by certain rules or they will loose their dealership. I have never heard of any dealership "mailing" a contract before especially from a reputable dealer. If you did not leave with the contract YOU signed then that is your fault. If you think you were taken advantage of, call Kia corporate or your local government office. Or just tell us the real story.
